Privacy Policy

Privacy Policy for Dine Supply


Effective Date: 7th August 2023
At Dine Supply, we value the privacy of our customers and are committed to protecting the
personal information you share with us. This Privacy Policy outlines how we collect, use, and
safeguard your information when you visit our website and use our services.

  1. Information We Collect
    When you use our website, we may collect the following types of information:
    • Personal Information: Name, email address, phone number, delivery address, and any other
      personal details you provide while placing orders or interacting with our website.
    • Location Data: Your geographical location, if you have enabled location services on your
      device.
    • Device Information: Information about the device you use to access our website, including
      device type, operating system, browser type, and IP address.
    • Engagement Data: Information on how you interact with our website, such as pages viewed,
      time spent on the site, and other user behavior analytics.
    • Cookies and Tracking Data: We use cookies and similar tracking technologies, including Meta
      Pixel, to collect information about your browsing behavior on our website and for advertising
      purposes.
    • Payment Information: While placing orders, payment details are collected through secure
      third-party payment gateways. We do not store sensitive payment information on our servers.

    2. How We Use Your Information
    The information we collect is used for the following purposes:

      • Order Fulfillment: To process and deliver your orders, including personalized orders for
        packaging materials.
      • Customer Support: To provide you with customer support and respond to your inquiries.
      • Marketing and Advertising: To serve personalized ads through platforms like Meta (Facebook,
        Instagram) based on your interests and browsing patterns. We may also use your information to
        send promotional offers and updates.
      • Website Optimization: To improve your experience on our website by analyzing how users
        engage with the content and services.
      • Compliance with Legal Obligations: We may use your information to comply with applicable
        laws, regulations, and legal requests.

      3. Use of Cookies and Meta Pixel

        We use cookies to enhance your browsing experience and to collect data for website analytics
        and personalized advertising. Meta Pixel helps us track user engagement and measure the
        effectiveness of our ads on platforms like Facebook and Instagram.
        By using our website, you consent to the use of cookies and tracking technologies. You can
        manage your cookie preferences through your browser settings.

        5. Sharing Your Information
        We do not sell or share your personal information with third parties, except:

          • Service Providers: We may share information with third-party service providers to help with
            operations, such as payment processing, delivery services, and website analytics.
          • Advertising Platforms: Information collected through Meta Pixel may be shared with Meta for
            targeted advertising purposes.
          • Legal Compliance: We may share information if required to comply with legal obligations or to
            protect our rights and interests.

          6. Data Security
          We use appropriate security measures to protect your information from unauthorized access,
          disclosure, or alteration. However, no method of transmission over the internet is completely
          secure, and we cannot guarantee absolute security.

          7. Your Rights
          You have the right to:

            • Access and update the personal information you have provided.
            • Opt-out of receiving marketing communications from us.
            • Request the deletion of your personal data, subject to legal and operational requirements.
            • Manage your cookie preferences and disable tracking technologies through your browser
              settings.

            8. Changes to This Privacy Policy
            We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on
            this page, and the effective date will be updated accordingly.

            9. Contact Us
            If you have any questions or concerns regarding this Privacy Policy, please contact us at:
            Dine Supply : admin@dinesupply.in / help@dinesupply.in

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